How do I place my order?
To place your order, follow these steps:
- Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.
- Once you’re done, click the ‘Add To Cart’ button
- After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or confirm the order and click ‘Checkout’.
- From there, you can either login to your existing Dealonation account or simply continue as a ‘New User’ and create one.
- Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
How will I know that my order is placed successfully?
- Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID.
- You’ll receive another email once your order is shipped out. All you have to do then is, sit back, relax, and wait for your amazing product(s) to arrive!
How long will it take for my order to be delivered?
- We usually process orders within 24-36 hours of receiving order on our website.
- Orders in India, once shipped, are typically delivered in 2-7 business days. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
What are the terms of the Return/Exchange & Refund Policy?
- Make a video while opening the parcel and the box inside, without video no return will be given.
- Customers can return their order within 3 days after an order has been delivered.
- Send the returned purchase in its original packaging with the original label back to our return center, we will issue a refund to your dealonation account, which you can use in your future purchase
- In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled.
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact.
- Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at email@example.com and we will get back to you.
- Return shipping fees are at the customer’s own expense.